❓ Frequently Asked Questions
Are you a manufacturer or a trading company?
We are a specialized manufacturer. You are welcome to visit our production facility at any time to see our high-power charging technology in action.
What types of EV chargers do you provide?
We offer a full range of solutions including AC Wallboxes (3.5kw-44kw), floor-mounted fast DC charging stations (30kw-480kw), and mobile chargers with energy storage.
Can you handle custom designs and branding?
Yes, we support OEM/ODM services. We can customize the design and place your logo on the products to meet your specific brand requirements.
What are your standard trade and payment terms?
We support various trade terms including EXW, CFR, CIF, DAP, DDU, and DDP. We accept multiple payment methods such as T/T, Credit Card, PayPal, and Western Union.
How long is the warranty period?
We provide a two-year warranty for the complete machine and offer lifetime software support. During the warranty, we cover hardware replacement costs in case of failure.
Do your products meet international standards?
Absolutely. Our products have passed relevant certifications recognized globally. We ensure all packaging and documentation meet local customs clearance requirements.