Frequently Asked Questions
Do you provide OEM/ODM services?
Yes, we provide specific solutions for customized requirements including branding and technical specifications.
Can you produce based on samples?
Yes, we can produce according to your physical samples or technical drawings, including building necessary molds.
What is your sample policy?
We can provide regular samples, with the customer covering the sample and courier costs.
How do you ensure product quality before delivery?
We conduct 100% testing on all goods before they are dispatched from our facility.
What is the warranty period for the EV charger?
We provide a standard 2-year warranty. Personalized solutions for extended warranties are available based on regional requirements.
Are the chargers suitable for outdoor use?
Yes, our chargers feature IP65 protection, making them resistant to water, dust, and oil for outdoor environments.