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Frequently Asked Questions
How long does it take to make a sample?
3-7 days if we make a new sample for you. If you select our existing sample, we can send it the next day.
What is the lead time for bulk orders?
The lead time is generally 7-30 days, depending on the quantity and production scheduling. For quantities up to 100 pieces, it is approximately 60 days.
What are the available payment methods?
We accept T/T, L/C, and other standard payment terms. Please contact us for detailed terms.
What is the protection rating for outdoor use?
The charging station has an IP55 protection grade, making it suitable for both indoor and outdoor environments.
Does the charger support smart features?
Yes, it supports plug-and-play charging, card swiping, WIFI, Bluetooth connectivity, and integration with an intelligent platform.
What safety certifications does the product hold?
The product is CE certified and includes leakage current protection (A+DC6mA).