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Frequently Asked Questions
Are you a manufacturer or a trading company?
We are a manufacturer and welcome visits to our facility at any time to see our production process.
What types of EV charging products do you offer?
We offer a wide range of products including wallbox/portable AC chargers (3.5kw-44kw), integrated floor-mounted DC fast charging stations (30kw-480kw), and mobile chargers with energy storage.
Can you provide customized designs and branding?
Yes, we support OEM/ODM services. We can implement your specific designs and place your logo on the products.
What are your terms of trade and delivery?
We support EXW, CFR, CIF, DAP, DDU, and DDP. Goods can be shipped by air, sea, or express (DHL/FedEx/UPS) based on the actual situation.
What is the warranty policy for your charging stations?
We provide a two-year warranty for the entire machine and cover hardware replacement costs during failure. Our software also includes a lifetime warranty with remote technical support.
Do your products meet international clearance standards?
Yes, our products have passed relevant certifications recognized globally, ensuring full compliance with local customs clearance requirements.