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Frequently Asked Questions
Are you a manufacturer or a trading company?
We are a professional manufacturer with 20 years of R&D and production experience in electric vehicle charging solutions.
Is customization available for the charging stations?
Yes, we support customization for product appearance, output power, payment methods, and branding to meet your specific requirements.
What is the warranty period for your products?
We provide a comprehensive 2-year warranty. During this period, we offer full technical support and replacement parts for any quality issues.
Do you test the chargers before shipping?
Absolutely. All major components are tested before assembly, and every completed charger undergoes full functional testing before being dispatched.
Are the charging stations easy to install?
Yes, our charging stations feature a modular design for quick and convenient installation. We also provide detailed installation guides and usage training.
Can you produce chargers based on specific technical drawings?
Yes, we have the capability to produce chargers according to your samples or technical drawings, including the development of necessary molds.