❓ Frequently Asked Questions
Can I visit your factory?
You are highly welcomed to visit our factory at any time!
Are you a factory or a trading company?
We are a professional manufacturer with 30 years of R&D and production experience.
Do you test all of your chargers before shipping?
All major components are tested before assembly, and each charger is fully tested before being shipped.
What is the warranty period for the products?
We provide a two-year warranty. During this period, if there are any product quality problems, we will provide technical support and replace new parts.
Can you produce according to the samples?
Yes, we can produce by your samples or technical drawings. We can build the necessary molds and fixtures.
Do your products meet international safety standards?
Yes, our products are compliant with IEC 61851-1 and IEC 61851-21-2 standards and carry CE, TUV, and RoHS certifications.