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Frequently Asked Questions
Can I visit your company?
You are highly welcomed to visit our factory at any time! We believe in building trust through transparency.
Are you a factory or a trading company?
We are a professional manufacturer with over 30 years of R&D and production experience in the electrical charging industry.
Do you test all of your chargers before shipping?
Yes, all major components are tested before assembly, and each charger undergoes full functional testing before being shipped to ensure quality.
What is the warranty period for your EV chargers?
We provide a comprehensive two-year warranty. During this period, we offer technical support and will replace parts if any quality issues arise.
Can you produce according to specific samples?
Yes, we can manufacture based on your samples or technical drawings. We have the capability to build necessary molds and fixtures in-house.
What international standards do your products comply with?
Our chargers comply with major international standards including IEC 61851-1, IEC 61851-21-2, and hold certifications such as CE, TUV, UKCA, and RoHS.