❓ Frequently Asked Questions
Are you a professional manufacturer?
Yes, we are a professional manufacturer with 30 years of R&D and production experience in the electrical and charging industry.
Do you test all chargers before shipping?
Absolutely. All major components are tested before assembly, and each individual charger undergoes full functional testing before being dispatched.
What is the warranty period for the EV chargers?
We provide a two-year warranty. During this period, we offer technical support and replacement parts for any quality-related issues.
Can you produce based on specific samples or drawings?
Yes, we can manufacture products according to your samples or technical drawings, including the development of necessary molds and fixtures.
What protection ratings do your chargers have?
Our chargers are rated IP54, making them suitable for both indoor and outdoor installations with protection against dust and water splashes.
Can I visit your production facility?
You are highly welcomed to visit our factory at any time to inspect our production lines and quality control processes.