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Frequently Asked Questions
Why choose us as your preferred EV Charger supplier?
Our professional technical team and long-term industry vision ensure a leading position. We offer a wide range of charging standards, international design, and smart back-end services. Our products pass rigorous laboratory tests and we are capable of achieving both CE and UL certifications.
Do you have experience with overseas charging station projects?
Yes, we are pioneers in overseas projects, collaborating with power companies in the UK for PV integration, US operators for highway fast-charging networks, and major automakers for fleet charging services.
What are the main advantages of your products?
We offer telecom-level product design, support for multiple standards (CCS-1/2, CHAdeMO, GB/T), wider voltage ranges, superior temperature adaptation, and advanced modular designs for easy maintenance.
What are the differences between global DC fast charging standards?
There are 5 main standards: CCS-1 (North America), CCS-2 (Europe), CHAdeMO (Japan), GB/T (China), and Tesla (Proprietary). Our chargers can be configured to meet these various regional requirements.
Does higher output power always mean faster charging?
Not necessarily. Charging speed is limited by the vehicle's battery management system. However, high-power chargers are significant because they can support dual connectors to charge two vehicles simultaneously and provide future-proofing for next-generation batteries.
How is after-sales support handled?
We provide comprehensive technical training, including manuals and videos. For urgent situations, professional technicians are available to provide on-site support to help customers master maintenance and parts replacement.