Frequently Asked Questions
Q1 Can I visit your facility?
You are highly welcomed to visit our production facility at any time to see our manufacturing processes.
Q2 Are you a manufacturer or a trading company?
We are a professional manufacturer with 30 years of R&D and production experience in the electrical industry.
Q3 Do you test all chargers before shipping?
Yes, all major components are tested before assembly, and each finished charger undergoes full functional testing before being shipped.
Q4 What is the warranty period for the products?
We provide a two-year warranty. During this period, we offer technical support and replacement parts for any quality-related issues.
Q5 Can you produce according to specific samples?
Yes, we can produce based on your samples or technical drawings. We have the capability to build the necessary molds and fixtures.
Q6 Is technical support available after purchase?
Absolutely. We provide comprehensive after-sales service and technical support to ensure your charging stations operate smoothly.