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Frequently Asked Questions
Are you a factory or a trading company?
We are a professional manufacturer with 20 years of R&D and production experience. You are highly welcomed to visit our factory at any time!
Is customization acceptable for the chargers?
Yes, you can customize the appearance, power, payment method, and more. Our staff will tailor the solution to your specific needs.
What is the warranty period for your products?
We provide a 2-year warranty. During this period, we offer technical support and replacement parts for any product quality issues.
Can you produce according to specific samples?
Yes, we can produce based on your samples or technical drawings. We have the capability to build necessary molds and fixtures.
Do you test all chargers before shipping?
All major components are tested before assembly, and every single charger undergoes full functional testing before being shipped to ensure quality.
Is the charging station easy to install?
Our charging stations feature a modular design for fast and convenient installation. We also provide comprehensive installation and usage training.