Frequently Asked Questions
Can I visit your company?
You are highly welcomed to visit our factory at any time! We value building long-term relationships with our partners.
Are you a factory or a trading company?
We are a professional manufacturer with 30 years of R&D and production experience in the electrical industry.
Do you test all of your chargers before shipping?
All major components are tested before assembly, and each charger is fully tested before being shipped to ensure quality and safety.
What is the warranty period?
We provide a two-year warranty. During this period, if there are any product quality problems, we will provide technical support and replace new parts.
Can you produce according to the samples?
Yes, we can produce by your samples or technical drawings. We can build the necessary molds and fixtures to meet your specific requirements.
What standards do your chargers comply with?
Our chargers are strictly manufactured in compliance with IEC 61851-1 and IEC 61851-21-2 standards, ensuring international compatibility and safety.