❓Frequently Asked Questions
Are you a factory or a trading company?
We are a professional manufacturer with 30 years of R&D and production experience in the electrical and charging industry.
Do you test all of your chargers before shipping?
Yes, all major components are tested before assembly, and every single charger undergoes full functional testing before being shipped to ensure quality.
What is the warranty period for your products?
We provide a two-year warranty. During this period, if there are any product quality issues, we provide technical support and replacement parts.
Can you produce according to specific samples?
Yes, we can produce based on your physical samples or technical drawings. We have the capability to build necessary molds and fixtures.
What certifications do your chargers have?
Our products are fully certified with CE, TUV, UKCA, RoHS, and ISO standards, ensuring safety and compliance for global markets.
Is it possible to visit your manufacturing facility?
You are highly welcomed to visit our factory at any time to see our production process and quality control measures firsthand.