💡
Frequently Asked Questions
Can you provide solution design and technical support?
Yes, we can. We have a professional engineering team and software/hardware R&D labs, capable of providing one-stop solutions from design to project implementation.
How do you handle after-sales issues?
We provide a 3-year free warranty for this device. We will resolve any issues that arise, including replacement of the device or its parts, on-site repairs by our engineer team, as well as technical guidance and support.
What is the lifespan of the battery system?
The system is designed for longevity, supporting over 6000 cycles, making it suitable for long-term industrial and commercial use.
Is the charging station suitable for outdoor installation?
Yes, the device features an IP54 protection level, ensuring reliable operation in various environmental conditions.
What certifications do your products hold?
Our products are fully certified with ISO, CB, and CE standards to meet international quality and safety requirements.
What is the charging capacity of this specific model?
This unit provides a powerful 120kW charging output, designed for high-efficiency power delivery.