❓ Frequently Asked Questions
Can I visit your factory?
You are highly welcomed to visit our factory at any time to see our production processes and quality control.
Are you a manufacturer or a trading company?
We are a professional manufacturer with 30 years of R&D and production experience in the charging industry.
Do you test all of your chargers before shipping?
Yes, all major components are tested before assembly, and each charger undergoes full functional testing before being shipped.
What is the warranty period for your DC charging stations?
We provide a two-year warranty. During this period, we offer technical support and replacement parts for any quality-related issues.
Can you produce equipment based on specific samples or drawings?
Yes, we can produce according to your samples or technical drawings, including building necessary molds and fixtures.
What standards do your products comply with?
Our charging stations comply with international standards including IEC 61851-1 and IEC 61851-21-2.