How can I place my order?
Placing your order is simple! You can select your items online or contact our sales team directly for a tailored quotation based on your specific requirements.
How are shipping costs calculated?
Shipping costs are calculated based on the actual weight of the product and the carrier's standard rates, ensuring transparent and fair pricing.
What is the sample policy?
We provide samples if stock is available. Please note that the cost of the sample and the delivery fee are the responsibility of the customer.
Which payment methods do you accept?
We accept various payment methods including T/T, Credit Card, Western Union, PayPal, and standard bank transfers for your convenience.
What should I do if an item arrives damaged?
If an item is damaged or incorrect upon arrival, please contact us immediately with your order details and a description of the issue for a swift resolution.
Are the chargers compatible with all electric vehicles?
Our chargers support Type 2 interfaces and offer adaptive current adjustment, making them compatible with most modern electric vehicles following standard protocols.