How can I place my order?
Placing your order is a breeze! You can make your selection online or reach out directly to our sales team. They will provide a comprehensive quotation tailored to your unique requirements and ensure a prompt reply.
How are shipping costs calculated?
Shipping costs are calculated with transparency based on the product's weight and the carrier's current rates, ensuring you pay only the true cost of delivery.
What is the sample policy for this EV charger?
We are pleased to offer samples when stock is available. Please note that the cost of the sample and delivery will be covered by the customer.
Which payment methods are accepted?
We accept a variety of convenient methods, including PayPal, T/T, Credit Card, Western Union, and bank transfers.
What should I do if my item arrives damaged?
Please contact us immediately upon receipt. Provide your name, order number, and a description of the issue so we can swiftly resolve it to your satisfaction.
What safety protections does this charger include?
The charger features comprehensive protection including low/over voltage, lightning protection, ground fault detection, overcurrent protection, and Type B DC 6mA leakage protection.