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Frequently Asked Questions
Can you accept OEM or ODM orders?
Yes, OEM and ODM are highly welcome. We are fully capable of customizing designs, shapes, and sizes according to specific customer requirements.
What is your minimum order quantity (MOQ)?
For products currently in stock, the MOQ is usually just one carton. For customized products without existing stock, the minimum order quantity is typically 1000+ units.
Do you provide free samples?
Yes, we can provide free samples for quality evaluation. You only need to cover the express shipping fees.
How long is the delivery time for samples?
Existing samples take about 3 working days. For custom designs requiring new printing screens or molds, it usually takes about 7 working days.
What is the standard production lead time?
The standard lead time for MOQ orders is 10-15 days. We maintain a large production capacity to ensure fast delivery even for bulk quantities.
What payment methods do you accept?
We accept various payment methods including Bank Transfer (T/T), online secure payments, Alipay, WeChat Pay, PayPal, and Credit Cards.